The odd-musings of Jared, the Director of Network Security for IAPS Security Services.

OK folks, I’ve finally received the new information for the Moonlight server. This server will be going down in the next 30 minutes or so. It will take me about 1 hour to complete the work and get the server back online. When the server comes back online, it will have a new ip address. When you find that you cannot connect to this server, follow these instructions:

Using our secured contact form, send in the following information:

1.) The server you were assigned to. (Either provide its old ip address or its common name.)
2.) Your account user name for that server.
3.) Your account password for that server.
4.) Your registered email account from your order. (We will not accept substitutes.)
5.) Your account start date and expiration date. (You must provide this.)

Why do we ask for this information? We ask because we want to be sure that we are talking to our client, not our clients spouse, grandmother, friend, neighbor, co-worker, or associate. We need to be sure that sensitive account information is only provided to those that are entitled to it.